FAQs
Frequently Asked Questions (FAQ)
Welcome to Premiux’s FAQ section. Here you'll find answers to our most common customer questions.
1. What types of watches do you sell?
We offer a curated collection of premium watches for both men and women, combining elegant design with high-quality craftsmanship.
2. Do you offer delivery across the UAE?
Yes, we deliver across all Emirates with standard delivery (1–3 business days) and express delivery options available.
3. Do you ship internationally?
Yes, we ship to select international destinations. Shipping fees and delivery times vary depending on the location.
4. How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can also visit our Track Your Order page to check the status.
5. Can I return or exchange a watch?
Yes, we accept returns and exchanges within 7 days of delivery, provided the item is unused and in original condition. Sale or customized items are non-returnable.
8. How can I contact customer support?
You can reach us via:
📧 Email: [support@premiux.com]
Still have questions? Feel free to reach out — we’re happy to help.